Parents Online

Be there for parents who need support. Parenting can be tough. That’s why The Cellar Trust and Brathay are working together to provide a non-judgemental ear to parents when it’s needed most.

The PARENTS Online project will provide text-based emotional support from trained volunteers through an online platform. 

We provide parents:

 A confidential listening service which can be used anonymously

 Support from a fully trained worker, with their own experience of parenting

 A safe space to talk openly without judgement, about anything that’s on their mind

We’re looking for empathetic volunteers with lived experience of parenting, who are interested in using their spare time to do something amazing by supporting other parents/carers within our online text-based platform. If you like the sound of joining our community of incredible volunteers please see below for further information.

What you'll get from volunteering with us:

The chance to make a real difference to the people we support 

The positive feeling of helping others

Full training and support every step of the way, including Level 3 Accreditation in Peer Support

New transferrable skills and confidence - to take with you wherever you go 

A friendly team of volunteers, with a shared passion for helping parents

Supportive supervision and regular opportunities for development


A supportive, empathetic and accepting outlook

Experience as a parent/carer and a willingness to draw on this when appropriate

You’ll need your own laptop/internet connection to logon to our platform and be able to work from home


  • Age restrictions
    Over 18's only
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    Working from home
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

Application Process

  • Application Form
  • Interview
  • References

When can I volunteer?

Start Date: 03/06/2021

End Date: 03/06/2022

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No Yes No Yes No No No

Availability Details

At least 1 x 3 hour shift per month (Tuesday or Thursday 6pm to 9pm) – can be worked around your schedule. Initial availability for 2 days training To stay with us for at least 6 months (we invest heavily in our volunteers and we ask that you commit to at least this time period to make it viable for us).


This opportunity can be carried out whilst working from home.

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