Patient and Family Experience Volunteer – Companions - Bradford Hospice

Marie Curie recognises that the best way to understand its services is by seeing it through the eyes of the people we support. Feedback from people we care for is critical in telling us what we are doing well and where we can improve.

Through this exciting volunteer role, you will help us understand our services’ quality by listening to the people we support. You will help us by contacting people while they are receiving our services to make sure we are providing our patients and families with excellent care, and if there are issues, to help us nip things in the bud.

This role has the scope for broader conversations with people about their experiences at the end of life. Gaining insight and understanding allows us to ensure we’re there for all people experiencing dying, death and bereavement.

Skills

What skills or experience do you need? Good communication, listening and people skills. The ability to deal with people in a warm, friendly, and sensitive manner. Understanding the importance of confidentiality. Age 18+ Empathy and an understanding of the needs of people experiencing end of life care issues.


Details

  • Age restrictions
    18+
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Inclusive Volunteering Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

Application Process

  • Application Form
  • Informal Discussion

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

This will be disused with manager


Location

This opportunity can be carried out whilst working from home.

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