Volunteer Cafe Assistant

Bread + Roses is looking for confident and friendly people to join our front of house team as cafe assistants. You will be serving customers and providing a warm welcome to all our guests front of house, as well as assisting our management team with day-to-day tasks relevant to your skills and interests such as cleaning, stock management and visual merchandising, daily marketing and promotions on social media.

Bread + Roses is a popular community space that brings people together to build stronger and happier communities. This is a voluntary role, and as Bread + Roses is built on a diverse team of hardworking, enthusiastic volunteers, we value them all making sure they feel supported, seen, heard and trusted. 

Responsibilities

● Welcome customers, take orders and serve food and drinks including specialty coffees

● Maintain an inviting and inclusive cafe space, and assist customers with the new queuing and ordering procedures

● Manage customer expectations and provide great customer service

● Answer calls to the cafe and take food orders and table bookings over the phone

● Prepare food for display in the cafe and on order, and restock as necessary

● Maintain the tidiness and cleanliness of the cafe area at all times within Covid guidelines.

● Ensure all displays, counters and tables are clean, tidy and hygienic

● Keep items on display, in the fridges, and the shop well stocked

● Promote all goods and services available at Bread + Roses

● Uphold the values of the Cooperative and actively promote the space

● Work cooperatively with other teams members and follow direction from the Bread + Roses Manager / Voluntary Duty Manager

● Communicate effectively and assist colleagues if required

● Attend 1 to 1 and team meetings as required

● Assist the Bread + Roses Manager / Voluntary Duty Manager with administrative tasks such as ordering stock, monitoring sales, daily marketing and promotions on social media

In addition, agree to work within all Bread + Roses policies including Health and Safety (COVID-Secure Guidelines) and General Data Protection Regulation.

Skills

Who we are looking for

● Friendly welcoming people who love Bradford and our local “top of town” community

● Open to direction, working collaboratively and commitment to get the job done

● Good organisational and prioritising skills

● Experience working in a cafe and/or barista training (desirable / not essential)

● Experience working in a customer facing environment

● Interest in veggie and vegan cuisine Benefits

● Learn or sharpen your skills with support and training

● Free breakfast and/or lunch, free coffee, and a day of meeting amazing new people

● 12hrs of free coworking every month and discounts on other resources

● Support with your own projects and initiatives

● Play a key role in development of Bread + Roses, opportunity to join as a member and share ownership of our co-operative  


Details

  • Accessibility
    Groundfloor is accessible
  • Age restrictions
    Over 18s
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    meals provided
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 26/05/2021

End Date: 05/03/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Flexible shifts available


Location

14 North Parade
Bradford
BD1 3HT


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