Service Delivery Volunteer

The Service Delivery Volunteer role provides you with the opportunity to work directly with victims in order to support them to overcome the emotional, psychological and practical effects of crime. You will be given free training to prepare you to provide tailored emotional and practical support to meet each victims' individual needs. You will be able to give victims information about other services and their procedures, and make onward referrals as necessary. Service Delivery Volunteers provide support either over the phone, at the victim’s home or another mutually agreed location. You will be given support from your manager and wider Victim Support team, as well as opportunity for ongoing development and reimbursement of out of pocket expenses.


Approachable and non-judgemental manner. Good listening and verbal communication skills. Ability to problem solve. Ability and willingness to complete training packages. Basic IT skills. Ability to volunteer within our values, policies and procedures. The role is subject to DBS check and police vetting.


  • Age restrictions
    over 18
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes


This opportunity has no specific location.

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