Audience Research Volunteer

Needed for:

Bolling Hall Museum, West Bowling Bradford Industrial Museum, Eccleshill Cartwright Hall Art Gallery, Lister Park, Manningham Cliffe Castle Museum, Cliffe Castle Park, Keighley

Why does BMG need this research?

to enable wider and more diverse audiences to engage with our collections and the research that lies behind them. Understanding our audiences is integral to enhancing access to the museums and collections. This audience research allows us to get to know who our visitors are, where they come from, and what their motivations for visiting are. We can also learn more about who is not currently visiting the museums. The data in turn provides the structure and direction for future work and allows BMG to respond to what our visitors want and how to attract new audiences

BMG wishes to conduct exit interviews with museum visitors. Within these the opening hours of each museum. There will be shifts available, on weekdays and weekends. We are looking for volunteers to deliver the interviews in an engaging, positive and meaningful way.

What’s in it for you?

Becoming part of a friendly and dedicated team Volunteering in a beautiful historic environment Meeting people and making new friends Improving your communication skills Enjoying new experiences Great personal satisfaction, since you have the opportunity to make a real difference to our visitors’ experience

Responsible to:

Volunteer Coordinator and museum Front-of-house staff.

Skills

What’s Involved?

Volunteers will be expected to conduct exit interviews with members of the public. This will include engaging and proactively approaching visitors Information and feedback from visitors will be recorded by the volunteer on paper following a consistent and structured method. Volunteers to remain professional and positive in their approach to the market research activity and understand that they may be seen by the public as representing the museums Volunteers will be welcomed into the museums and will be expected to conduct the market research activity alongside the Front-of-House team. The Volunteer Coordinator will make visits throughout and will be available for support and troubleshooting On a day-to-day basis, volunteers to report to Front-of-house staff on arrival and departure, signing in at reception and collecting their lanyard/paperwork. You will receive an induction necessary to the role including full health and safety. All short-listed applicants will be required to attend a short, informal interview.

This role will suit people who:

Have a friendly and enthusiastic manner. This role can sometimes be physically demanding and you may be on your feet all day.

Volunteers from all backgrounds and experience are welcome, especially those who have an interest in working in the Museum and Heritage Sector or market research Feel comfortable coming into contact with and communicating with members of the public Are able to communicate with a variety of audiences and a good listener. Much of the time you will be working unsupervised, while also representing the museum to members of the public Have good interpersonal skills Can follow instructions and safety procedures Are keen to learn Work well with others in a team Are reliable, trustworthy and punctual Are willing to abide by the Council’s code of conduct for volunteers and staff


Details

  • Accessibility
  • Age restrictions
    Must be 16 years and over
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

Application Process

  • Application Form
  • Informal Discussion
  • References

When can I volunteer?

Start Date: 26/05/2022

End Date: 26/05/2023

Mon Tue Wed Thu Fri Sat Sun
Morning No Yes Yes Yes Yes Yes Yes
Afternoon No Yes Yes Yes Yes Yes Yes
Evening No No No No No No No

Availability Details

Can choose which day/s suits best Tues - Sun, 11am to 4pm. Bolling Hall is closed on a Tuesday


Location

Bolling Hall Museum
Bowling Hall Road
West Bowling
Bradford
West Yorkshire
BD4 7LP

Bradford Industrial Museum
Moorside Road
Eccleshill
BRADFORD
BD2 3HP

Cartwright Hall Art Gallery
Lister Park
Manningham
BRADFORD
BD9 4NS

Cliffe Castle Museum
Cliffe Castle Park
Spring Gardens Lane
KEIGHLEY
BD20 6LH


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