Audience Research Volunteer

Why does BMG need this research? • to enable wider and more diverse audiences to engage with our collections and the research that lies behind them.

Understanding our audiences is integral to enhancing access to the museums and collections. This audience research allows us to get to know who our visitors are, where they come from, and what their motivations for visiting are. We can also learn more about who is not currently visiting the museums. The data in turn provides the structure and direction for future work and allows BMG to respond to what our visitors want and how to attract new audiences.  BMG wishes to conduct exit interviews with visitors to Bolling Hall Museum. There will be morning and afternoon shifts available, on weekdays and weekends. We are looking for volunteers to deliver the interviews in an engaging, positive and meaningful way

Skills

What’s Involved?

BMG wishes to conduct exit interviews with museum visitors. Within a six month period we would like to speak to around 350 of our visitors. There will be morning and afternoon shifts available, on weekdays and weekends. We are looking for volunteers to deliver the interviews in an engaging, positive and meaningful way.

  • Volunteers will be expected to conduct exit interviews with members of the public. This will include engaging and proactively approaching visitors.
  • Information and feedback from visitors will be recorded by the volunteer on paper following a consistent and structured method.
  • Volunteers to remain professional and positive in their approach to the market research activity and understand that they may be seen by the public as representing the museums.
  • Volunteers will be welcomed into the museums and will be expected to conduct the market research activity alongside other members of museum staff.
  • The Volunteer Supervisor will make visits throughout the project and will be available for support and troubleshooting.
  • On a day-to-day basis, volunteers to report to Front-of-house staff on arrival and departure, signing in at reception and collecting their lanyard/paperwork.

You will receive an induction necessary to the role including full health and safety.

This role will suit people who:

  • Have a friendly and enthusiastic manner. This role can sometimes be physically demanding and you may be on your feet all day.
  • Volunteers from all backgrounds and experience are welcome, especially those who have an interest in working in the Museum and Heritage Sector or market research.
  • Feel comfortable coming into contact with and communicating with members of the public.
  • Are able to communicate with a variety of audiences and a good listener. Much of the time you will be working unsupervised, while also representing the museum to members of the public.
  • Have good interpersonal skills.
  • Can follow instructions and safety procedures.
  • Are keen to learn.
  • Work well with others in a team.
  • Are reliable, trustworthy and punctual.
  • Are willing to abide by the Council's code of conduct for volunteers and staff.

Details

  • Accessibility
  • Age restrictions
    Must be 16 years and over
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

Application Process

  • Application Form
  • Informal Discussion
  • References

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning No No Yes Yes Yes Yes Yes
Afternoon No No Yes Yes Yes Yes Yes
Evening No No No No No No No

Availability Details

Can choose which day/s suits best Tues - Sun, 11am to 4pm. Or 11am- 1.30pm; 1.30pm - 4pm


Location

Bolling Hall Museums
Bowling Hall Road
West Bowling
Bradford
West Yorkshire
BD4 7LP


More Opportunities from Bradford Museums and Galleries


Similar Opportunities

Before you can register your interest in this opportunity you must either login or register as a volunteer.

You will be returned to this page.

Login


Register

Register as a Volunteer
COVID19 Volunteer Opportunities Register your interest