Multi Crime Service Volunteer

Service Delivery Volunteers work alongside our staff teams to provide support to victims of crime helping them to move beyond crime via emotional and practical support both face to face and online.

• Help victims and witnesses of crime to explore how their experience of has affected their lives, increase confidence and resilience and reduce the risk of them becoming a victim of crime again. • Contacting victims of crime and helping them to overcome the effects of crime, via face to face, video, or telephone support. • Work to identify the service user’s individual needs and help them to choose options they feel are right for them. • Promote and advocate for the service user’s rights and needs with other agencies, respect their diversity and ensure that the service is accessible for each individual. • Liaise with your manager or other staff to arrange practical help for victims and witnesses in West Yorkshire. • Advising them on the Criminal Justice System and helping them to navigate through it. • Identify situations where Victim Support cannot directly meet the needs of victims; signpost and make appropriate referrals to other organisations. • Sending in reports to the line manager to keep records up to date.

As a Volunteer in West Yorkshire you will: • Be working on all crime types. • Become trauma informed • Learn about the work of criminal justice agencies • Progress by specialising in specific crime types (e.g. Domestic Abuse, Sexual Violence, Hate Crime, Children and Young People, Homicide and Road Death, and Major Incident.) • Community Engagement and networking opportunities. • Be able to attend local volunteer team meetings • Celebrate at our Annual Milestone Awards.

Skills

In order to join us as a Service Delivery Volunteer, you must: • Be 18 years of age or over. • Be able to volunteer for at least 3 hours per week, for at least 12 months. • Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules. • Undertake an enhanced DBS check & be part of the DBS update service. • Be able to provide two satisfactory references. • Have an active email address that you are comfortable using in order to engage with VS communications.