Staying Put - Social Media and Communications Assistant

Staying Put is a domestic abuse and sexual violence charity working across Bradford and surrounding areas. We support adults and children who are survivors of domestic abuse and sexual violence.

Social media is essential to the success of communicating Staying Put’s work – from raising our profile and fundraising to highlighting social issues affecting our work.

Role Description – as a volunteer you will:

Support the Digital Communications Manager with agreed social media and communications activities, including content development, scheduling and engagement monitoring

Support monitoring of social media activity, including identifying inappropriate comments or content and escalating concerns to the Digital Communications Manager in line with organisational procedures. Sharing relevant stories and engaging with positive comments

Assist with the creation of agreed content, including written posts, graphics, photography, video and other digital content, ensuring all content reflects Staying Put’s values, confidentiality requirements and survivor-centred approach

Skills

1. Have experience in supporting with administrative type tasks, including being familiar with MS Office packages ( e.g. Word, Excel, Email and Teams) 2. Have experience in social media posting and creation of content, including use of design platforms such as Canva (or be willing to learn) 3. Have good time and task management skills. 4. Have experience working with people either face to face, online or by telephone, is desirable 5. Have strong communication and listening skills - verbally, in writing and over the telephone. 6. Be empathetic and have a non-judgemental approach. 7. Be able to work in a person centred and anti-discriminatory way. 8. Have experience working with others within a team or working with others on a joint project or task. 9. Demonstrate a commitment to the principles of equal opportunity and diversity ensuring inclusivity across all aspects of service delivery. 10. Be open to and supportive of change.